In addition to the workshop, which will focus on identifying and addressing challenges unique to women in the ARM industry, TCN will also be exhibiting at the ACA Fall Forum.

ST. GEORGES, Utah, October 27, 2021 / PRNewswire-PRWeb / – WHAT
The American of Credit and Collections Professionals (ACA) International 2021 Fall Forum is a Chicagoevent bringing together ACA International members for a final meeting to recap the year in the industry and look to 2022. TCN, Inc., a global provider of a comprehensive call center platform based on the cloud for businesses, contact centers, BPOs, and collection agencies, is proud to sponsor ACA’s first-ever workshop for women held in conjunction with this year’s conference.

This event will focus on identifying and addressing challenges unique to women in the Accounts Receivable Management (ARM) industry. Participants in this workshop will acquire skills that will increase their self-confidence and help them overcome any challenge and ultimately overcome any obstacle that stands in front of them.

In addition to sponsoring the Women’s Workshop, TCN will also be exhibiting its compliance tools at the ACA Fall Forum. Their exhibit will focus on Regulation F (Reg F) and how TCN’s compliance tools can help alleviate the challenges placed on call centers when combined with their flagship call center software, TCN Operator.

WHO
Dr. Heather johnson is a nationally recognized speaker with extensive experience in developing leaders. With a PhD in Psychology, she has worked with leaders for 26 years to quickly identify barriers to individual and team performance, developing personalized solutions that lead to rapid change and lasting results. Heather leads face-to-face and virtual classes that deliver personalized, practical and immediate results. Some of her most requested topics are: influence, emotional intelligence, team building, communication and women on fire!

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WHEN OR
Dated: Wednesday, November 3, 2021
Time: 9:00 a.m. – 4:00 p.m. HC
Location: Hyatt Regency Chicago, 151 E Wacker Dr, Chicago, Illinois 60601

To register for this event, go to:
https://www.acainternational.org/events/women2021

About TCN
TCN is a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, business process outsourcing (BPO) companies and collection agencies. Founded in 1999, TCN combines a deep understanding of call center needs with a unique approach to pricing – no contracts, monthly minimums or maintenance fees – that supports rapid scalability and instant flexibility to needs. changing business. TCN’s flagship contact center platform, TCN Operator, offers a comprehensive set of easy-to-use automated agent tools and advanced applications for omnichannel communications, workforce engagement , compliance & data management, integration & automation, intelligence, reporting & analytics & collaboration & accessibility. Its suite of compliance tools helps businesses meet the requirements of the Consumer Telephone Protection Act (TCPA) and other state and federal regulations, including new and updated debt collection rules issued. by the Consumer Financial Protection Bureau. TCN Operator integrates perfectly with the main APIs and is accessible to visually impaired agents. TCN is trusted by Fortune 500 companies and businesses of all sizes in many industries in many countries. For more information, visit https://www.tcn.com/ and follow us on Twitter @tcn.

Media contact

Michel tebo, Gabriel Marketing Group (for TCN), 571-835-8775, [email protected]

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